Before reaching out, you might like to take a quick look at our FAQs below - your question may already be answered there.
If you’d like personalised advice on which fragrance might suit you best, feel free to fill in the form below or email us at hello@kaasida.com. We’re always happy to help.
Our office hours are 9am–5pm, Monday to Friday (AWST). As a small team, we truly appreciate your patience while we do our best to respond to every message with care.
If your enquiry is about an order, please email us directly for the quickest response.
Attar is an oil-based, alcohol-free perfume made using a centuries-old Indian distillation tradition. Flowers, herbs and spices are slowly heated in copper stills, and their aromatic essence is captured in oil. Each small batch is hand-crafted, making Mooshq perfume oils intimate, long-lasting and rooted in heritage.
Unlike alcohol-based perfumes that project strongly and fade quickly, Mooshq perfume oils are designed to linger softly close to the skin. Our attar perfumes are alcohol-free, oil-based and hand-crafted in small batches, making them more intimate, longer-lasting and gentler on the skin.
No. Our perfume oils are free of alcohol, parabens and paraffin - and are formulated using both natural and safe synthetic ingredients to create the complex, long-lasting scents.
Attars are concentrated perfume oils that have been crafted for centuries as fragrance blends, which may include both natural and safe synthetic ingredients. This is what gives attars their characteristic complexity and longevity.
We work with high-quality ingredients and use an alcohol-free oil base. However, if you have specific ingredient concerns or a history of fragrance allergies, please consult the ingredient list carefully before buying or reach out to us with questions.
Always perform a patch test before use and discontinue immediately in the unlikely event that irritation occurs.
Because our perfumes are oil-based and alcohol-free, they last longer on the skin than traditional alcohol-based fragrances. While longevity may vary by skin type, you can expect your scent to linger softly through out the day.
If you have known fragrance sensitivities or allergies, we recommend reviewing our ingredient list (found in the ingredients section on this page) before purchasing. Our attars are fragrance oil blends that may contain ingredients not suited for those with allergies and sensitivities.
We suggest doing a patch test before full use. If you have specific ingredient concerns or a history of fragrance allergies, please consult the ingredient list carefully or reach out to us with questions.
Your safety and comfort are important to us - when in doubt, patch test first or consult with a healthcare professional if you have severe sensitivities.
Dab a small amount onto pulse points like behind the ears and on the wrists. Allow it to settle on the skin without rubbing, so the fragrance develops naturally and lasts longer. Our perfume oils are highly concentrated, so only a little is needed.
We want you to feel confident choosing your Mooshq fragrance. That’s why we offer two ways to experience our scents before committing to a full-size bottle:
Please note: Discovery Ritual sets and 2ml vials are final sale and can only be returned if faulty.
If you decide to return your full-size 10ml or 5ml perfume oil, you may do so within 7 days of delivery, provided it’s unopened and unused.
For full details, please see our Returns & Exchanges Policy or contact us at hello@kaasida.com – we’re always happy to help.
No. The best option is to raise a return request. Once we receive the product back, we’ll review it and, if approved, refund you.
You can choose either store credit to purchase another product or a refund to the original method of payment.
In the unlikely event that you receive a faulty or incorrect item, please email us directly at hello@kaasida.com with clear images and details of the fault or the item you received.
Please include “Faulty/Incorrect Item” in the subject line along with your order number.
We’ll resolve the issue with a replacement, refund, or repair in line with Australian Consumer Law.
We totally understand. Fragrance is a very personal choice. That’s why we offer a couple of ways for you to experience our scents before committing to a full-size bottle.
You’re also welcome to email us at hello@kaasida.com or DM us on Instagram for personalised advice. We’re always happy to help you find a fragrance that suits your preferences best.
